Services & Support
we will provide a full range of services,here you can solve all the problems,including, the selection of gaming accessories, the processing of orders ......if you have any question ,you can mail to:service@gameware.com.cn,we will help you as soon as possible!
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| Articles |
| I lost my driver,Where can I download the driver? | ![]() |
| I lost my driver,Where can I download the driver? Please go to the link to download the driver: http://www.chinagameware.com/display/ft8d91_ps2_xbox_gc_to_pc-usb_converter.shtml | |
| The FT8D91 can't work well in Linux and Mac OS X. | ![]() |
| The FT8D91 can't work well in Linux and Mac OS X. The FT8D91 is compatible with Windows Vista/XP/2000/ME/98. The driver for Linux and Mac OS X is not available at present. | |
| My PS2(Gamecube/XBOX) controller can't work well with the FT8D91. | ![]() |
| My PS2(Gamecube/XBOX) controller can't work well with the FT8D91.p> Please check as follow step: 1. Check the "Game Controller",whether the "PS To PC converter" is recognised. 2. Click the "PS To PC converter" to test it whether all the function... | |
| When open the icon "Convertor Settings",nothing happens. | ![]() |
| When open the icon "Convertor Settings",nothing happens. The old driver is not compatible well in some PC. Please go to our website to download the latest driver. http://www.chinagameware.com/display/ft8d91_ps2_xbox_gc_to_pc-usb_converter.shtml | |
| Cannot install the driver. Error happens while installing the driver. | ![]() |
| Cannot install the driver. Error happens while installing the driver. Your driver may be broken. Please go to the link to download the driver: http://www.chinagameware.com/display/ft8d91_ps2_xbox_gc_to_pc-usb_converter.shtml | |
| Where is the driver to download? | ![]() |
| Where is the driver to download? The FT2E92 is the P&P device. No driver is need. | |
| The controller is not working with my games. | ![]() |
| The controller is not working with my games. Please check as follow steps: 1. Check whether the game supports game controller. 2. Check "Setting->Control panel->Game Controller" whether the controller is recognized. 3. If recognized, test it whether all the funct... | |
| My controller tested well,but I can't use it in the game. | ![]() |
| My controller tested well,but I can't use it in the game. Please check as follow step: 1. Check the game whether it supports controller. 2. Check the game setting, whether the seleced controller is your controller. | |
| When plug the controller in, it's recognized as a non-recognized usb device. | ![]() |
| When plug the controller in, it's recognized as a non-recognized usb device. It seems the controller can not get enough power supply. Please plug the controller directly to your PC’s USB port. Or please plug the controller to the other USB port. | |
| After restart my computer,my computer freezes up if have the device plugged in. | ![]() |
| After restart my computer,my computer freezes up if have the device plugged in. Your driver is not installed correctly, please uninstall the driver and re-install it again correctly. Or simply install the latest driver. It's better to unplug the converter during the installation... | |


